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Policies

 
 

Policies

 

:::Weddings:::

All wedding work is priced on a case by case basis and subject to availability. I am 100% behind locally grown product (keeping my carbon foot print as small as possible) and will always use Canterbury grown flowers and foraged foliage as my first choice. I am happy to get other product from around the country but will not buy in imported flowers keeping my work seasonal. I ask that you pay a non refundable deposit of $200 to secure your date in our diary. The balance should be paid in full by the day of your wedding. 

 

:::FLOWER DELIVERY:::

As I have another part time job I am limited as to when flower delivery is available. I am happy to create a stunning bouquet for a special occasion, as long as you don't mind an early evening delivery and can place your order at least two days before the day of delivery. 

 
 
 

Privacy

Just like at a doctor surgery we have 'Client Florist Confidentiality' This means if you would like to send something to someone as an anonymous sender we will keep that in confidence. Should the recipient get in touch to ask who the flower are from we simply say "an anonymous sender"  

 
 
 

Cancellations & Refunds

As this is a part time in home venture for me I have minimal space for storage of blooms. This means I buy in exactly what I need for when I need it and never have floral's and foliage at home in wait for the next order. This also helps to keep the flowers fresh and means you get to enjoy their beauty for longer. 

There for, all orders and must be paid for in full at time of confirmation. If you need to cancel your order this must be done at least to working days before the order is due to go out. Refunds will be given out in full if no purchase has been made to fulfill your order. If such purchase has been made you will be refunded the cost of delivery and 35% of the flower price. 

Our wedding deposit is non-refundable. We get right in to planning and wedding prep just like you so this deposit is a partial payment for the time spent in pre-planning. The sketching, the research, the lists and the finding of the spots of where the delicious textures and foliage will come from for your wedding day.  The $200 deposit will come off the final costing of your flowers and the balance paid in the days before your wedding day.